Policies

It is our intention to provide our clients with a professional and therapeutic home-based massage. The below policies and procedures have been written to ensure an individualized and satisfactory experience for first-time and existing massage clients.

Appointments

Appointments are able to be booked 1 day in advance and no farther out than 30 days in advance. 


Please allow Che Touch Massage therapists to arrive 5 - 10 minutes before your scheduled appointment. This will allow for equipment to be setup and intake forms to be filled out before your appointment.

Payments

Payment methods accepted: Visa, Mastercard, Discover, American Express, Cash, Cashapp, Zelle, Paypal

Cancellations/Late Arrivals

Things happen! That's life, and we definitely understand! If you should need to cancel or reschedule your appointment, we ask that you do so at least 12 hours in advance. 


If you are running late for your appointment, we ask that you please inform your therapist. Understand that if your appointment begins more than 15 min late, it is not guaranteed that we will be able to accommodate and provide the full duration of your massage.

We are currently a MOBILE only massage practice, and we reserve the right to deny services

Illness/Health Disclosures

If you have a cold, allergies, cough, shortness of breath, flu or flu-like symptoms, fever, or any other potentially contagious condition, it is best to reschedule your appointment until you are symptom free for at least 48 hours without the use of any medications. 


If any of the aforementioned symptoms are noticed at time of your appointment, your therapist will reschedule for the safety of both parties. Please always consider your health and the health of others, and take necessary precautions to maintain a healthy immune system.


As a new client you will fill out a health intake form at your first appointment. If you prefer, intake forms can be downloaded below and either emailed to your therapist or given to your therapist at your appointment.



COVID Consent Form

New Client Intake Form